Privacy Policy
Midlands Women’s Health
Midlands Women’s Health is committed to protecting your privacy and handling your personal data responsibly and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Midlands Women’s Health provides private women’s healthcare services in the UK.
For the purposes of data protection law, we are the Data Controller of your personal data.
If you have any questions about this policy or how we use your data, please contact us at:
Email: enquiries@midlandswomenshealth.co.uk
What Personal Data We Collect
We may collect and process the following information:
- Contact details (name, address, email address, telephone number)
- Appointment and booking information
- Medical and health information (special category data)
- Information provided through forms, emails, or phone calls
- Payment-related information (processed securely via third-party providers)
- Website usage data (cookies and analytics)
Special Category (Health) Data
We collect and process health information only where necessary for providing medical care, managing appointments, and complying with legal and regulatory obligations.
How We Use Your Information
We use your data to:
- Provide medical services and care
- Manage appointments and bookings
- Communicate with you regarding your care
- Maintain accurate medical records
- Comply with legal, regulatory, and professional obligations
- Improve our services and website
Lawful Basis for Processing
We process your data under one or more of the following lawful bases:
- Provision of healthcare and medical diagnosis
- Performance of a contract
- Legal obligation
- Legitimate interests
- Explicit consent (where required)
Sharing Your Data
We may share your information with:
- Healthcare professionals involved in your care
- Trusted service providers (e.g. booking systems such as Semble)
- Regulatory or legal bodies where required by law
We do not sell your personal data.
Data Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure.
How Long We Keep Your Data
We retain personal and medical information only for as long as necessary, in line with NHS, professional, and legal record-keeping requirements.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (where applicable)
- Restrict or object to processing
- Data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Cookies
Our website uses cookies to improve functionality and user experience. Further details are available in our Cookie Policy.
Changes to This Policy
We may update this policy from time to time. The most recent version will always be available on our website.